Email changes coming

Posted on Tuesday, May 9, 2017

Information Technology will be making changes to the Microsoft Exchange 2010 email infrastructure in the next two weeks to provide a more stable environment.

New servers are being deployed in the University data centre and all Outlook users will be moved over to Microsoft Exchange 2016. We will be following our roadmap to continue improving the email service.

Users can expect that the desktop interface for their email will remain the same; however, the web interface (OWA) will be modernized and is distinctly different. 

The migration:

  • The upcoming migration is a good opportunity for users to review their existing email and delete any unwanted emails. Two easy places to start are your Deleted Items and Junk E-mail folders. This will help ensure a smoother, more efficient migration process.
  • During the migration, you will still be able to access your email and calendar; you may get some unexpected popups in Outlook and experience a few delays on your mobile devices.
  • The interface and functionality you have today in Outlook will remain the same.
  • Outlook for the web has a new interface, is optimized for use with phones and tablets, and contains many more Outlook features.
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