After 31 years at the University, Faculty of Engineering Systems Manager Michel Racine is retiring from an exciting and engaging career that has allowed him to see and participate in creating the university of tomorrow.
Chatbots have become an essential tool in the user experience, providing quick and efficient answers to users’ questions, often without having to disrupt a human employee. Chatbots work as a supplement, not a replacement, for the human workforce – chatbots and online chats with humans are used in tandem to provide information to the user.
Meet Nina Carter, uOttawa’s new Senior Director of Information and Archives Management in the Office of the Secretary General. Nina works closely with us to create a bridge between Information Management (IM) and information technology (IT). Read on to hear more about Nina’s perspective on her office’s relationship with Information Technology and her role at the University.