The quest for information does not work in a vacuum. We need to be linked, connected to each other.

Students, professors, researchers, support staff all partake in the discovery of new data, new truths, new enlightenment each in their own way. The challenge is taking a broader look at how we connect, how our systems connect, and how our devices connect so that they are more person-centric and natural ways of reaching each other.

The intricacies of people, technology, and conversation are now melded in today’s society. More than ever, I search for interesting and innovative ways to reach out and make myself heard.

Karim Sorour

4th-year international co-op student

International Management (B. Com)

Goal 1

With the world: Increase our reach to prospective students by transforming the University's web presence into a best in class engagement and personalized platform.

Priorities


Collaborate with other services to transform the University's online engagement, personalization platforms and search capabilities to enhance user experience.

Streamline non-public web content based on relevancy and analytics to enhance overall digital performance.

Leverage artificial intelligence and other emerging technologies in our services, as well as solutions to encourage self-service.

Goal 2

With partners: Strengthen and expand partnerships with our faculties, services, public and private sectors.

Priorities


Leverage technology to organize, store, and preserve research data to facilitate access and sharing with partners.

Federate our collaborative solutions with Canadian universities, key academic and research partners.

Support Alumni Relations fundraising efforts.

Partner with the International Office on partnership and data publishing.

Goal 3

With technology: Ensure IT investments are strategically aligned through rigorous planning and governance.

Priorities


Further develop the enterprise architecture practice and optimize the IT and information governance structure and processes.

Define and implement a digital foundation architecture aligned with Transformation 2030.

Deliver a secure, flexible and unified mobile student experience.

Provide a campus-wide card solution for accessing all services.

Optimize the IT ecosystem and digital student learning experience.

Increase our engagement with students, professors and employees when delivering business-led technology projects.

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