M365 is a cloud-based service that provides online and desktop versions of Microsoft Office along with collaboration applications and services like SharePoint Online, OneDrive for Business, Teams, and Yammer. M365 is available to all current students, staff and faculty.
Achieve more with M365. Any time, any place, any device. Take your files with you wherever you go. Continue using familiar tools like Word, Excel and PowerPoint, and discover new collaborative applications like Teams and OneDrive. Access your email and other tools from any Internet browser. Download Microsoft on up to five of your own devices. All your data is stored in the cloud in Canada.
Information Technology supports the licensing and installation of Microsoft 365. In-depth support is not offered for individual applications. If you do not find resources here directly related to your needs, please visit Microsoft support and search for specific information.
Description on support levels provided by our team on M365 applications.
- Full Support: Information Technology provides in-depth support for the software or its access. Second level escalation if required.
- Partial Support: Information Technology provides best effort support for the software or its access. Second level escalation only for issues related to accounts or application access.
- Self Support: Information Technology provides no support for the software, user is invited to do their own troubleshooting. Accounts or application access issues can contact the Self-Service Centre.