Set up my personal device

Step 1: Download App

smartphone icon

Install Microsoft Authenticator if you do not already have it.

Step 2: Register

▶ Register for Android devices with v9+

More resources 

Compatible with Android 9 and later versions. Steps may slightly differ depending on the version of your operating system.

  1. From the Play store, install and open one of the Microsoft Apps (Outlook, MS Teams, etc.). Note that if the App was already open, you may need to close and open it. In certain situations, uninstalling and reinstalling the App may be necessary. 
    install and open one of the Microsoft Apps

     

  2. Login or add your @uottawa.ca account
    Login or add your @uottawa.ca account
    Add account
    Enter password

     

  3. You will need to use MFA to authenticate 
    You will need to use MFA to authenticate.

     

  4. You will be prompted to install “Intune Company Portal” app, click on “Get the app” 
    Secure your device

     

  5. Click “Install” 
    Click to install

     

  6. After the installation is completed, click “Open” 
    click “Open”

     

  7. Login with your @uottawa.ca account 
    Login with your @uottawa.ca account

     

  8. You will need to use MFA to authenticate. 
    You will need touse MFAto authenticate.

     

  9. Once logged-in, you will be prompted to register 
    Once logged-in, you will be prompted to register

     

  10. Wait for the registration to complete. This may take a few minutes.
    Wait for the registration to complete. This may take a few minutes

     

  11. When prompted to add another account, click “Maybe Later” 
    When prompted to add another account, click “Maybe Later

     

  12. When the registration is completed, click “Continue” 
    When the registration is completed, click “Continue”

     

  13. When prompted, you will set a 6 digits pin. This is not your current device pin but you can use the same one. 
    When prompted, you will set a 6 digits pin

     

  14. Your registration is now completed and you can start using your Microsoft Apps.

It is recommended to wait a few minutes after the setup process is completed and restart your Microsoft Apps (Outlook, Teams, etc.).

▶ Register for iOS devices with v13.0+

More resources

Compatible with iOS 13.0 and later versions

  1. From the App store, install and open one of the Microsoft Apps (Outlook, MS Teams, etc.). Note that if the App was already open, you may need to close and open it. In certain situations, uninstalling and reinstalling the App may be necessary.

 

5. After installation, open the Microsoft Authentificator App 

After installation, open the Microsoft Authenticator App

6. Follow the instructions and authenticate when prompted 

Follow the instructions and authenticate when prompted

7. Click “Register”

Click “Register”

 

8. Once registration is completed, restart the Outlook App

Once registration is completed
restart the Outlook App

9.When prompted, you will set a 6 digits pin. This is not your current device pin but you can use the same one. 

When prompted, you will set a 6 digits pin

10. Login with your @uottawa.ca when prompted to do so

Login with your @uottawa.ca when prompted to do so

11. Your registration is now completed, and you can start using your Microsoft Apps.

It is recommended to wait a few minutes after the setup process is completed and restart your Microsoft Apps (Outlook, Teams, etc.).

 

NOTE: make sure your PIN is a 6 digit number.

Step 3: Ready to roll!

PIN code

Once the setup process is completed, you should be able to access your organization’s file through your phone by confirming your PIN code.

Apple Watch owners: if you have a 4-digit passcode, you will need to change to a more secure 6-digit passcode.

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