Set up University-owned device

Step 1: Download App

smartphone icon

Received your work device after July 2020? Go directly to Step 2!

Otherwise, download the Intune Company Portal app:

Step 2: Register

phone check

 

Follow the steps below to activate your Intune app. 

▶ Register for Android devices with v9+

More resources 

Compatible with Android 9 and later versions. Steps may slightly differ depending on the version of your operating system.

  1. From the Play store, install and open one of the Microsoft Apps (Outlook, MS Teams, etc.). Note that if the App was already open, you may need to close and open it. In certain situations, uninstalling and reinstalling the App may be necessary. 
    install and open one of the Microsoft Apps

     

  2. Login or add your @uottawa.ca account
    Login or add your @uottawa.ca account
    Add account
    Enter password

     

  3. You will need to use MFA to authenticate 
    You will need to use MFA to authenticate.

     

  4. You will be prompted to install “Intune Company Portal” app, click on “Get the app” 
    Secure your device

     

  5. Click “Install” 
    Click to install

     

  6. After the installation is completed, click “Open” 
    click “Open”

     

  7. Login with your @uottawa.ca account 
    Login with your @uottawa.ca account

     

  8. You will need to use MFA to authenticate. 
    You will need touse MFAto authenticate.

     

  9. Once logged-in, you will be prompted to register 
    Once logged-in, you will be prompted to register

     

  10. Wait for the registration to complete. This may take a few minutes.
    Wait for the registration to complete. This may take a few minutes

     

  11. When prompted to add another account, click “Maybe Later” 
    When prompted to add another account, click “Maybe Later

     

  12. When the registration is completed, click “Continue” 
    When the registration is completed, click “Continue”

     

  13. When prompted, you will set a 6 digits pin. This is not your current device pin but you can use the same one. 
    When prompted, you will set a 6 digits pin

     

  14. Your registration is now completed and you can start using your Microsoft Apps.

It is recommended to wait a few minutes after the setup process is completed and restart your Microsoft Apps (Outlook, Teams, etc.).

▶ Register for iOS devices with v13.0+

More resources

Compatible with iOS 13.0 + and later versions

App installation

1. Open the App Store, search and install “Intune Company Portal”.

app store

Device sign-up

2. Open the Intune company portal and sign in with your @uOttawa.ca email account. You might need to use MFA to authenticate. 

Open the Intune company portal and sign in with your @uOttawa.ca email account
You might need to use MFA to authenticate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Allow the notification from the App and press Ok

Allow the notification from the App and press Ok

4. From the devices page, select your device.

From the devices page, select your device

 

5. Press Begin setup.

Press Begin setup

6. Press Begin.

Press Begin.

7. Read the device management and privacy policy and continue.

Read the device management and privacy policy and continue.

8. Continue to download the management profile.

Continue to download the management profile.

9. Allow the configuration profile to be downloaded.

Allow the configuration profile to be downloaded

10. After the profile is downloaded, close the message.

After the profile is downloaded, close the message

11. Continue to the next step.

Continue to the next step

12. Click continue to proceed.

Click continue to proceed

13. Follow the profile installation instructions on your device.

Follow the profile installation instructions on your device
settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14. Install profile.

Install profile
Install profile

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Profile installed

15. Once profile installation is completed, go back to the company profile app and select Yes, I installed the profile.

Select Yes, I installed the profile

16. Continue to the next step.

Continue to the next step

17. Turn On location services for the company portal.

Turn On location services for the company portal

18. Continue to the next step.

Continue to the next step

19. Setup is now completed.

Setup is now completed

It is recommended to wait a few minutes after the setup process is completed and restart your Microsoft Apps (Outlook, Teams, etc.).

NOTE: make sure your PIN is a 6 digit number.

Step 3: Ready to roll!

PIN code

Once the setup process is completed, you should be able to access your organization’s file through your phone by confirming your PIN code.

Apple Watch owners: if you have a 4-digit passcode, you will need to change to a more secure 6-digit passcode.

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