We're here to help

We’re here to help. For urgent situations when you cannot do your work or have a computer virus, call us.

    Call us icon

    Call us (613) 562-5800 ext. 6555

    Our hours

    September to April: Regular hours of operation are Monday to Friday from 8:15 a.m. to 4:30 p.m EST

    Extended support through trained uOttawa students is offered Monday to Friday from 4:30 to 8 p.m. EST and on weekends from 11:00 a.m. to 4:00 p.mEST. Requests that fall outside their area of expertise will be addressed as priority requests the following business day.

    June to August: Summer hours are in effect June 1-August 31. During this time, business hours are Monday to Friday, 9:00 a.m. to 5 p.m. EST and Saturday and Sunday 11 a.m. to 4 p.m. EST. Extended hours remain the same.

    Statutory holidays

    We are closed on these days in 2020:

    • New Year's Day: January 1
    • Family Day: February 17
    • Good Friday: April 10
    • Easter Monday: April 13
    • Victoria Day: May 18
    • Canada Day: July 1
    • Civic Holiday: August 3
    • Labour Day: September 7
    • Thanksgiving: October 12
    • Christmas Day: December 25
    • Boxing Day: December 26
    Back to top