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We’re here to help. For urgent situations when you cannot do your work or have a computer virus, call us.
On July 24, make sure you are using your full user name followed by @uOttawa.ca to continue accessing eduroam, the Wi-Fi network.
September to April: Regular hours of operation are Monday to Friday from 8:15 a.m. to 4:30 p.m EST.
Extended support through trained uOttawa students is offered Monday to Friday from 4:30 to 8 p.m. EST and on weekends from 11:00 a.m. to 4:00 p.m. EST. Requests that fall outside their area of expertise will be addressed as priority requests the following business day.
June to August: Summer hours are in effect June 1-August 31. During this time, business hours are Monday to Friday, 9:00 a.m. to 5 p.m. EST and Saturday and Sunday 11 a.m. to 4 p.m. EST. Extended hours remain the same.
We are closed on these days in 2019:
- New Year's Day: January 1
- Family Day: February 18
- Good Friday: April 19
- Easter Monday: April 22
- Victoria Day: May 20
- Canada Day: July 1
- Civic Holiday: August 5
- Labour Day: September 2
- Thanksgiving: October 14
- Christmas Day: December 25
- Boxing Day: December 26