We're here to help

We’re here to help. For urgent situations when you cannot do your work or have a computer virus, call us.

    Call us icon

    Call us (613) 562-5800 ext. 6555

    Search icon

    ​​​​​​​​​​​​​​Our knowledge base

    Our hours

    September to April: Regular hours of operation are Monday to Friday from 8:15 a.m. to 4:30 p.m EST

    Extended support through trained uOttawa students is offered Monday to Friday from 4:30 to 8 p.m. EST and on weekends from 11:00 a.m. to 4:00 p.mEST. Requests that fall outside their area of expertise will be addressed as priority requests the following business day.

    June to August: Summer hours are in effect June 1-August 31. During this time, business hours from Monday to Friday finish an hour earlier. Extended hours remain the same.

    From December 21, 2018 to January 3, 2019:

    Date

    Service Desk (ext. 6555)

    Morisset Hall

    December 21

    8:15 a.m. to 4:30 p.m.

    8:15 a.m. to 4:30 p.m.

    December 22

    11 a.m. to 4 p.m.

    Closed

    December 23

    11 a.m. to 4 p.m.

    Closed

    December 24

    Closed

    Closed

    December 25

    Closed

    Closed

    December 26

    Closed

    Closed

    December 27

    9 a.m. to 4 p.m.

    Closed

    December 28

    9 a.m. to 4 p.m.

    Closed

    December 29

    11 a.m. to 4 p.m.

    Closed

    December 30

    11 a.m. to 4 p.m.

    Closed

    December 31

    Closed

    Closed

    January 1, 2019

    Closed

    Closed

    January 2, 2019

    Closed

    Closed

    Statutory holidays

    We are closed on these days in 2019:

    • New Year's Day: January 1
    • Family Day: February 18
    • Good Friday: April 19
    • Easter Monday: April 22
    • Victoria Day: May 20
    • Canada Day: July 1
    • Civic Holiday: August 5
    • Labour Day: September 2
    • Thanksgiving: October 14
    • Christmas Day: December 25
    • Boxing Day: December 26
    Back to top