News

Last fall, we started a project where students at the University could gain practical knowledge through hands-on work in their field of study. The "Future of higher education" project focused on developing an e-learning model for the uOttawa, especially for a post-COVID era. 

Through a series of fortunate events, a researcher approached Patrick Provencher, Manager of IT Support Services at the Faculty of Arts about sharing a programmer. Patrick knew they could leverage a programmer but hadn’t budgeted for the expense. He reached out to Daniel Trottier, Senior Director of IT Solutions, to see if there were opportunities to share a resource. From there, a partnership project was born.

Get to know Andre Dault, Manager, IT Support Services in the Faculty of Science 

Intelligent buildings, or smart buildings, are developed to maximize a building’s efficiency while lowering both its operational costs and environmental impact. They provide illumination, thermal comfort, air quality, physical security, and sanitation over a building’s lifecycle. All this is done using information technology during operation to connect a variety of subsystems, which typically operate independently, so that these systems can share information to optimize total building performance.

In a world where transactions are increasingly carried out online and experiences take place in the digital realm, user experience has never been more important. At the University of Ottawa, the student user experience is at the heart of the institution and Digital Campus Transformation Plan.

Get to know Jeffrey Lanthier, Senior Manager Telfer IT Services 

Last year after a month of remote working, Chief Information Officer Martin Bernier realized that the hours of his workday would fly by in online meetings, without a break. Knowing others were likely in a similar situation, he started scheduling virtual coffee breaks with his team. In celebration of one year of virtual coffee breaks with over 150 staff and students, we are sharing reasons why we think you need to schedule a virtual coffee break now. 

This Women's week, let’s explore how “Better Together” can drive towards a more diverse and inclusive society. We often come across examples of women supporting women throughout their careers, but having the same support from our men as allies is also very powerful in creating and promoting opportunities for women.

More connected with our community! Earlier this fall, the University launched Easy Virtual Fair, a virtual tradeshow and fair platform. Given that the pandemic is expected to continue in 2021, this solution will facilitate hosting of online trade shows and job fairs. Tradeshows are already scheduled weekly up into May!

Whether you’ve received a University laptop in the last year, assistance with hardware or software, or obtained basic computer training, you’ve likely been in contact with an analyst from our second-level support team. It’s been a hectic year for them, but they have been agile in ensuring employees and academics get the technology and support they need to work remotely. “The technicians are knowledgeable, courteous, and very prompt in responding and in resolving IT issues.  This has helped enormously staff who are now working from home and using new digital platforms and tools,” explained Terry Campbell, Executive Director of Research Operations and Strategies.