During the next few months, @uOttawa.ca email accounts will be migrated from Gmail to Outlook, part of Microsoft Office 365. It will happen in phases. Some student accounts will be migrated as early as this month and others later in the fall or  early in 2021.

If you are not migrated yet, keep a close eye on your emails as we will notify you approximately two weeks before we migrate your account.  

What to expect  

• There will be no change to the @uOttawa.ca email address. This includes those who have a full name email alias (e.g. Firstname.Lastname@uOttawa.ca)
• All emails, personal calendar entries and contacts will be transferred from Google to Office 365. What will not be migrated:
  • Mail: vacation settings, automatic reply settings & filers/rules.
  • Calendar: shared calendars, cloud attachments, Google Hangout links & event colors.
  • Contacts: A maximum of three email addresses per contact, Gmail tags, contact URLs and custom tags. 
• Once the migration is complete, students will need to use the Outlook client instead of Gmail to retrieve emails on the computer or any mobile devices.
• Students will still be able to use all G Suite tools (Google Drive, Google Docs, etc.) until summer 2021. This applies only to students who were already on the Google platform.  New students that registered on July 27, 2020 and after, do not have access to G Suite. 

Your Gmail labels will become Outlook folders  

Outlook doesn’t support labels. When your email account is migrated, Outlook will create folders to replace the current Gmail labels. Please note that:  
  

• “Starred” emails will become flagged.  
• Emails labelled  “Important” will be designated “Focused/Other.”  
• Emails with other labels will be copied into folders with the corresponding label names.  
• Emails without labels will be moved to the Archive folder.