Our hours

Due to current circumstances and to ensure the health and safety of Service Desk staff, hours of operation for telephone support have changed:

Until further notice, regular hours of operation for telephone support will be Monday to Friday from 8 a.m. to 4 p.m. EST.

Extended support through trained uOttawa students is offered to answer online requests only on Monday to Friday from 4:30 to 8 p.m. EST and on weekends from 11:00 a.m. to 4:00 p.m. EST. Requests that fall outside their area of expertise will be addressed as priority requests the following business day.