Working with NVivo
You can transfer NVivo projects between NVivo Windows and NVivo Mac. Projects will have different file formats, so before converting any projects, we recommend you back-up your project and understand the cross platform limitations and issues. Please note, to transfer a project in this way, you must be using the new version of NVivo for Mac with the new version of NVivo Windows, and not a combination of new and old NVivo releases. For example, users can’t work with a project in this way using the first release of NVivo for Mac and NVivo 12 for Windows.
Get started with NVivo
You can use NVivo's support center to find the solution in the knowledge base. If you are not able to find your answer, contact the support by clicking on "Enterprise License" and filling the support form. The key is not necessary, but please use your @uottawa.ca address to get access to priority support. Our licence agreement entitles us to an answer within one business day and call-back support if a phone number is provided.
If you encounter issues when installing this software, please contact the Service Desk for assistance.