Self-Service Centre

Access the Self-Service Centre

Intuitive, secure and with many great features, the Self-Service Centre is a new tool that saves you time and helps us better address your requests. Use it to submit support requests and check your request status with ease in English or in French.


Pilot Teams 1
  • Submit your requests regarding your uoAccess account
  • Use our knowledge base to find information on our services
  • Track and manage all your requests
  • Add colleagues to your requests to keep them updated
  • Read about our services or system outages

Useful to know

Pilot Teams 2

To access the portal:

  • Login with your uoAccess credentials.
  • If your account is MFA-enabled, approve the connection via the device of your choice.
  • Enter the details of your request and click Submit.

Resources for operators

Pilot Teams 3

* Note: the display language depends on your browser settings.

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