IT for students

We’ve got your back. 

Information Technology provides technology solutions to enable and support uOttawa's vision for excellence in research, teaching, and learning. Students, faculty, and support staff all benefit from these solutions. 

Information Technology is here to support you with every step of your uOttawa journey. Check out our resources below to see what’s available to you. 

Applicants

As soon as you apply for admission to the University of Ottawa, you are considered an applicant. Here are a few IT resources to get you started.

uoZone is a student portal for accessing many online services and information. As an applicant, you will be able to track your admission file and upload any necessary documentation on uoZone from any web browser.

Login to uoZone

Your uoAccess credentials will be in your admission acknowledgement email. Once you have your credentials, safeguard your account by logging in and changing your temporary password. While you are considering uOttawa for your studies, these credentials are only for uoZone. Once you are enrolled as a uOttawa student, these credentials can be used for uoZone, email and a variety of online resources.

  1. In your web browser, navigate to the Current students webpage.
  2. Click the uoZone link.
    uOttawa Current students webpage with uoZone link circled
  3. On the Sign in screen, type your uoAccess ID, click Next.
    Note: If you are logged into Microsoft services with any other account, you will have to log out before you can login to uoZone with your uoAccess credentials.
    uoZone login screen with uottawa image in the background
  4. You will be redirected to a uOttawa Login screen. Enter your uoAccess ID and temporary password. Click Login.
    uOttawa login screen with Tabaret hall photo on the left
  5. You will be redirected to a Microsoft self-service password reset (SSPR) portal. This portal allows you to easily change and manage your password. Need help with SSPR? Check out the SSPR enrolment process video to:
    • Choose a method to recover your password (in case you forget it later). 
    • Change your password. Make sure to follow the password change criteria in the “Change your password” section.
      Microsoft 'More information required' screen with blus next button

       

Have questions about your account?

We’d be happy to help! Contact the Service Desk.

New students

Ready to start your uOttawa journey? We have a variety of resources for you to access online resources and our network securely. 

@uOttawa.ca email

As a new student at the University of Ottawa, you have access to a uOttawa email account (@uOttawa.ca) using the Outlook platform powered by Microsoft. Your Outlook account is automatically activated up to 72 hours after you have successfully completed your course selection in uoCampus.

Accessing your @uOttawa.ca email account for the first time

  1. Log into uoZone using your uoAccess credentials which are in your admission acknowledgement email. If you are a special student, these credentials will be in the email with the subject "Accessing uoZone and your uOttawa email" you received shortly after you enrolled.
  2. Under the @uOttawa.ca email account section, click on Open my @uOttawa.ca email account (Outlook).
     

Multi-Factor Authentication

Enrol for Multi-Factor Authentication (MFA) today! MFA is required to access many University systems and applications. It provides an added layer of security for your accounts. One week after activating your uOttawa.ca account, you will be prompted to enrol into MFA (if you have not done so already). When you log into applications that require MFA you will be guided through the enrolment process. To ensure continued access to University resources, follow the steps to enrol into MFA.
 

Accessing the Internet

You can access the Internet from computer labs, at wireless areas on campus or from your home. 

For wireless access on campus, connect to the eduroam wireless network.
 

Software 

Check out the software available for download and purchase. May we recommend anti-virus software to protect all your personal devices?
 

Need help? 

Whether you have a question, request or problem about Office 365, your uoAccess credentials, MFA, software, or other IT issue, you can count on us. Contact the Service Desk. Open, track and manage your requests in the Self-Service Centre.

Student IT Care

Students help you explore and navigate uOttawa's digital landscape. Visit Student IT Care to book a one-on-one appointment or register to attend a webinar.

More resources

Take a look at the other resources that are available to you, they may come in handy. Also, check with your department or faculty to see what computing resources they have.

Security 

Learn how to protect yourself from online threats. IT security information.
 

Brightspace

Brightspace is uOttawa’s Virtual Campus. It is an online learning management system (LMS) that is used by most professors which provides access to course information, online assessments and learning resources through a single portal.

Information on how to access and use the Virtual Campus can be found on the Teaching and Learning Support Service (TLSS )website. Technical support is available 24/7 by Chat (fastest response time), calling 1-866-811-3201 or using the online form.
 

Printing 

Printing, copying and scanning is now easier than ever. You can use uoPrint portal on the go or at the available machines located in the Morisset Library, labs, and other places on campus.
 

Public computer lab and in-person Service Desk 

Morisset Library has computers, several printers and a Service Desk. The computers are accessible during the library’s regular business hours.
 

Remote access to computer labs 

The StudentLabs.uOttawa.ca portal allows University of Ottawa students to use their personal computers to gain secure remote access to computers and software from select university labs.
 

Purchase computers

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