Introduction
Students at the University of Ottawa enjoy a variety of resources to support them in their academic endeavours. Check with your department and faculty to see what computing resources they have available. Additionally, Information Technology operates a range of central facilities and services.
uoZone is the University’s central gateway to many secured services.
Accessing the Internet
You can access the Internet from the public student lab, department or faculty labs, at wireless areas on campus or from your home.
- Computer labs: http://it.uottawa.ca/students/laboratories
- Wireless access on campus, connect to the eduroam wireless network.
Accounts
For new students, computing accounts (mailbox, uoZone, Morisset Service Desk and library accounts) are created in advance.
- Students are required to use their uoAccess (@uOttawa.ca Google Apps account) username and password to access these accounts.
Other accounts must be requested in person at the Computing Lab, at InfoService or by calling the Service Desk at 613-562-5800, ext. 6555.
Changing Your Account Password
- Create or reset your password.
- Otherwise, you can call the Service Desk at 613-562-5800, ext. 6555 to request a password reset.
Public Student Lab
Morisset Library
It has computers, several printers and a Service Desk. Service Desk hours.
The computers are accessible during the library’s regular business hours.
Accessing your Email
Software
- Software available for download and purchase
- Anti-virus software
Purchase computers
Printing
Laser printing (text, PCL, and PostScript) is available through a pay-per-use system. Payment is made through the use of your uOttawa cards, which are obtained from InfoService (Tabaret Hall, Room 129). The charge for printing is currently $0.09 per page for black and white and $0.25 per page for colour. Select the colour printer from within your application. Visit http://www.uottawa.ca/print/ for more information.
Student Card
Don’t forget to carry your student card with you in case you require a new account or password from the Computing Analysts at the Service Desk or are asked by the Protection Services to identify yourself.
Where can I get help?
- Search engine: www.uottawa.ca/search/
- Service Desk request form: www.it.uottawa.ca/service-desk-request
- Service Desk: Morisset Hall
- Urgent issues: 613-562-5800 extension 6555
